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Sensei Karen engages with leading experts and accomplished business leaders, diving deep into what it means to be an outstanding leader of people while thriving at work and in life. 

Get ready to be inspired as Karen and her guests share their journeys through captivating stories, offering hard-won wisdom and practical advice that you can use right now. 

We're excited for you to listen and discover how to be Work Savvy! 

You can listen to the latest episode below or browse our library to catch up on any episodes you might have missed.

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Work Savvy Podcast with Jaquie Scammell

Episode 73: The Role Humans Have in the Future of Service

Karen is joined by Jaquie Scammell, Australia’s leading Customer Service expert and Founder of ServiceQ, to discuss the role humans have in the future of service.  

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Work Savvy Podcast with Maria Contera

Episode 67: Recovering from Burnout

On the show today we’re going to kick off, by talking all about Recovering from Burnout. 

 

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Episode 65: AI and the Changing Nature of Work

Episode 65: AI and the Changing Nature of Work

On the show today we’re going to kick off, by talking all about AI and the Changing Nature of Work. To help us unpack this topic, we are joined by Belinda Fyffe. Belinda is the CEO of The Proven Group, a People and Culture Consultancy.  

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Episode 60: Leadership coaching

Episode 60: Leadership coaching

Karen and Maddie are joined by leadership coach Karen Stein to unpack coaching. 

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Episode 59: Financial Finesse for Business Owners

Episode 59: Financial Finesse for Business Owners

Karen and Maddie are joined by money expert Jacqui Clark to chat all about financial finesse. 

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Episode 58: Building and Running High-Performing Teams

Episode 58: Building and Running High-Performing Teams

CIO Matthew Perry joins Karen and Maddie to chat all about building and running high-performing teams.

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Episode 57: Difficult Times

Episode 57: Difficult Times

Karen and Maddie are interviewing Jenny Stilwell and talking all about dealing with the difficult stuff. 

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Episode 53: Lessons Learned in Building a Successful Business and Team

Episode 53: Lessons Learned in Building a Successful Business and Team

Business owner Olivia Mangold joins the show to chat all about the keys to building a successful business and team. 

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Episode 51: Avoiding Turnover

Episode 51: Avoiding Turnover

This week on the show Karen and Maddie have Jane Betts from Aussie Broadband on to chat all about avoiding turnover in the early stages of employment. 

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Episode 50: Why Thank You Is More Important Than Money

Episode 50: Why Thank You Is More Important Than Money

Happy 50th episode! Today we have Wendy Hanrahan joining us to talk all about why thank you matters more than money. 

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Episode 48: Letting People Go Well

Episode 48: Letting People Go Well

This week on the show Maddie is interviewing Karen all about how to fire people... correctly!

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Episode 43: Identifying and Developing Future Leaders

Episode 43: Identifying and Developing Future Leaders

Ros Cardinal is on the show today to unpack leaders.

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Episode 41: Addressing Poor Performance

Episode 41: Addressing Poor Performance

Catie is back on the show to chat about performance.

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Episode 40: Getting the Hiring Decisions Right

Episode 40: Getting the Hiring Decisions Right

Angela Horkings is on the podcast this week to chat about getting hiring decisions right and how to avoid hiring the wrong people for your team or business.

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Episode 33: Using Cognitive Science to Transform Business Performance

Episode 33: Using Cognitive Science to Transform Business Performance

Ethan Glessich from Kognitive joins the show to chat all about cognitive science and business performance.

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Episode 32: Energy to Struggle Through Tough Times

Episode 32: Energy to Struggle Through Tough Times

Sian Stephens joins the show to chat all about having the energy to struggle through tough times.

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Episode 31: Managing Versus Coaching

Episode 31: Managing Versus Coaching

Richard Day is back on the podcast to chat about coaching. 

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Episode 30: High Performing Teams

Episode 30: High Performing Teams

Pete Clark is back on the show with Karen and Maddie to chat all about peformance. 

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Episode 26: Building Courage

Episode 26: Building Courage

Margie Warrell joins Karen and Maddie to chat all about courage.

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Episode 24: Performance Reviews

Episode 24: Performance Reviews

Maddie interviews Karen all about getting the most out of performance reviews.

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Episode 21: EQ and Team Culture

Episode 21: EQ and Team Culture

Karen and Maddie are joined by Ros Batson to discuss the link between EQ and team culture.

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Episode 20: How to Optimize the Impact of HR

Episode 20: How to Optimize the Impact of HR

Karen and Maddie chat to Angela Horkings (Director of Tandem Partners) and attempt to answer everyone's favourite question, "How do I optimise the impact of my HR team?"

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Episode 18: Culture Driven Governance

Episode 18: Culture Driven Governance

Mark Licciardo from Mertons join Karen and Maddie to discuss corporate governance. 

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Episode 17: Driving Customer Appreciation Through Culture

Episode 17: Driving Customer Appreciation Through Culture

Karen and Maddie are joined by customer experience expert Darrell from Saguity.

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Episode 16: Getting More Than a Compliant Contribution from Your Team

Episode 16: Getting More Than a Compliant Contribution from Your Team

This week on Work Savvy, Pete Clark joins Karen and Maddie to chat about getting more from your people.

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Episode 15: Building Careers

Episode 15: Building Careers

Karen and Maddie are joined by Nikki Smith, career coach, to chat all about building careers and finding the right career path.

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Episode 14: Assessing Candidates Accurately

Episode 14: Assessing Candidates Accurately

Maddie is back interviewing Karen, but this time they are talking about candidates. So, how do you assess candidates correctly? In the wake of the Great Resignation, lots of HR leaders will be hiring new people so it's a perfect time to share some tips on how to do this right. 

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Episode 11: Common Reasons Change Efforts Fail

Episode 11: Common Reasons Change Efforts Fail

Why do change efforts often fail? Karen and Maddie chat to Karen Ferris to find out why!

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Episode 10: The Link Between Culture and High Staff Turnover

Episode 10: The Link Between Culture and High Staff Turnover

Karen and Maddie are joined by Sonya Law to chat about workplace culture.

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Episode 9: How to Design the Right Culture for Your Business

Episode 9: How to Design the Right Culture for Your Business

Karen and Maddie are joined by fellow HR expert, Cam Shepherd. 

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Episode 8: What to Do When New Team Members Aren't Performing

Episode 8: What to Do When New Team Members Aren't Performing

Karen and Maddie are joined by Catie Paterson to chat about recognising performance issues.

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Episode 7: Finding Great Candidates

Episode 7: Finding Great Candidates

Karen and Maddie are joined by Karen O'Brien to chat about recruitment and how you can go about finding great candidates for your team or business.  

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Episode 6: Working and leading remotely

Episode 6: Working and leading remotely

On this podcast episode Karen and Maddie are joined by their favourite ‘Potentialist’, Richard Day. 

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Episode 3: The Art of Powerful Conversations

Episode 3: The Art of Powerful Conversations

Karen and Maddie are joined by Gretchen Gagel from Greatness Consulting. Difficult and powerful conversations are dissected on this week's podcast.

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